Leasing F.A.Q. Section



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In order to better help you in the event that you need assistance with any part of our system, we have assembled this F.A.Q. which should be able to answer most questions that you have. If your problem cannot be solved by any of these suggestions, please feel free to contact us here.

» Leasing Overview

» Billing & Accounting

» Feed Technical Issues/Troubleshooting

Section I - Leasing Overview

A) Choose from our 7 hard-to-find niches -- black, white, asian, latina, interracial or lesbian -- each niche is just $99.00 per month (for 250 members or less), or take all 7 at a specially discounted "all-inclusive" price! Each plugs into your members area in just minutes! No additional bandwidth charges, no contracts or commitments!

B) Your members get - a well-designed, searchable console with absolutely NO hidden upsales or sneaky traffic leaks. New movies are added every week. Highest quality encoding in the universal Real Media format. Full-length (with fully interactive rewind / fast forward / pause controls) versions of our most popular movies. No time limits or limitations on how many times they can view the movies they like. NOT JUST FOR BROADBAND USERS ONLY - 3 different versions of each movie are available to watch depending on their individual internet connection - 56k (modem users), 128k (dsl users) or 350k (cable or T1 users).

Section II - Billing & Accounting

A) We accept credit card transactions (Visa, MasterCard or AmExp) or company checks. Payment is due in advance for your service. We bill for a calander month, payment is due on the 1st day of the month. If you are mailing a check please make sure you allow time for the check to arrive in the mail. Checks that are returned for insufficient funds are subject to a penalty.

Section III - Feed Technical Issues/Troubleshooting

The system is actually very easy to use. In massive testing we have found the times when people are not able to get access always stem from just a few things:

A) When logging into the members area, your members must go through the "traditional front door" and not through any bookmarks they might have added to their browser or through any links from emails they received from you or your third party billing solution (i.e.: CCBill, IBill, etc). Members have to go to www.yoursitename.com and from there click on the link that says "members entrance" -- this allows your subscribers' username and password to be correctly identified by our server as being allowed access to the features in the members area.

B) Pop-up blocker software and firewalls will interrupt the referrer identification process. Members should disable these programs while using the system. If a member is still having a problem, they might try changing their security settings in IE6 by choosing "Tools" | "Internet Options" | "Security" | Custom Level" and setting them to "Low". If something is blocking the subscribers' referrer information from being seen by our server or if their browser has it's security settings on "High" this would be the cause of an "access denied" error. If your customer is using Windows XP they may have the default XP Firewall enabled on their connection and it may be blocking the referrer as part of it's privacy settings.

C) Members will need a copy of Real Player, this is available in many places in the service and is a free download.